Once your license expires, here are some next steps to renew or stop the Sensing-as-a-Service.
First, please refer to this article for instructions on how to check the end date for your data licenses.
If you wish to Renew:
Contact support@clarity.io, and we can discuss your renewal and/or expansion of your monitoring network.
If you wish to Stop:
Get in touch with our support team at support@clarity.io and we will send you a pre-paid shipping label to return the devices at your convenience. Please include in your email:
-
- The number of devices you're returning
- The number of boxes you will pack those devices in
- The address you are shipping from
Please be sure to return the devices with all accessories, including: solar panel, solar shield, charger, and antenna.