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Knowledge Base

Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Node-S and Modules

What steps should I follow to clean the Node-S airways if it reports unusually high or erratic PM2.5 values?

How do I check that Node-S is uploading measurements to Dashboard during deployment?

How do I weatherproof the Clarity Node-S AC power adapter when used outdoors instead of the Solar Panel?

What is the Node-S sampling frequency? Can it be adjusted?

What should I do if I hear two low beeps (low battery) when powering up my Node-S, and no data appears on Dashboard?

What is the lifetime of the Clarity Node-S?

How long does the Clarity Node-S battery last?

How do I change the sampling frequency?

How do I turn on my Clarity Node-S?

Can I synchronize measurements from multiple Clarity Node-S?

Why is my Node-S is not sampling as frequently as expected?

Why is my Node-S not charging?

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Dashboard and API

What are the supported browsers for Clarity Dashboard?

How do I access measurement data from my Clarity Devices?

How do I check when my Clarity Sensing-as-a-Service data licenses expire and need to renew?

Why am I seeing variability in the time between instantaneous measurements on Dashboard?

What is the time zone of my measurements?

How do I unpair a Module from a Node-S?

Clarity Dashboard sign up process frequent questions

Reference Monitor data on Dashboard - frequent questions

How are Individual and aggregated (1-hour mean, 24-hour mean, ...) measurements calculated and what is their timestamp on Dashboard?

What should I do when my data licenses expire?

How to change your Organization's name on Dashboard?

How do I find my Organization ID (Org ID) on Dashboard?

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OpenMap

How do I make my air quality data public on OpenMap?

How do I share your Clarity air monitoring data on my website by embedding OpenMap?

Why can't I see my data on OpenMap?

Sensing-as-a-Service

What is Clarity Sensing-as-a-Service Air Monitoring solution?